Terms

Price and Credit

All prices excl. VAT, Ex works. Credit 60 days net.

Freight pricing

Freight cost is additional and will be added on final invoice. Please note: the proforma invoice that is included with the goods is only for customs purpose.

The goods will mainly be delivered by UPS based on Mölnlycke Health Care contractual pricing, but we will give priority to other transporters if we can find lower freight cost in each individual case/order.

Delivery time

Your order will be dispatched the same day you place the order or latest next working day. Normal time for delivery is for international transportation 2-5 days and if you choose express 1-2 days after the goods has left our warehouse.

Domestic normal delivery time in Sweden is 1 day after goods is dispatched.

Return, change or claim

If you want to return, change or claim any goods. Please send an email to: lager@conera.se and we will get back to you with instructions.

When returning goods to ConEra, please note that you must attach a copy of document (delivery note, order confirmation or invoice) from the original order. Please also write and explain your request, to make sure we know how to support you in the best possible way.

Please send to:
ConEra AB
Att: Return of goods
Marieholmsgatan 54
415 02 Gothenburg
Sweden